Return Policy

Symbol Click Software offers a 30-day fully functional trial of XML Marker for customers to have adequate opportunity to assess its value prior to purchase. Please use the trial period to ensure that the software will be compatible with your computer systems and satisfies your requirements before purchasing a license.

Unlike physical goods, electronically distributed software license keys can be easily duplicated. Once a license key has been issued, it is unfortunately not possible for us to recall all copies. Therefore, Symbol Click Software is unable to accept returns.

In rare cases and only within 30 days of purchase, if due to technical difficulties or platform incompatibilities the software will not function, we may, at our discretion, issue a refund. In such instances, a signed Letter of Destruction on company letterhead will be necessary to process the refund.

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